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The Bookmark: 17: Chat with a Librarian

The Bookmark is the library's newsletter.

chat bubbles that say help Chat with a Librarian

by Sydney Custer and Kendra Harrell

 

BAM! The paper that you knew was going to be due tomorrow is now due. You never cease to amaze yourself with how far you will go to procrastinate. Do not fret! The library has afterhours 24/7 help with Chat with a Librarian. On the library home page there is a perfectly exclaimed Help! button you can click that will take you to the information you need. 


The page provides library hours, a phone number, a number to text, a chat box for 24/7 help, and a helpful librarian you can email directly for assistance. You’ve got questions, we’ve got answers!

24/7 chat iconchat box

 

Use the chat if you need help with...

  • Figuring out which databases to use for your research
  • Perfecting a search so that you actually find the information you need
  • Reporting an access problem with a database (we can troubleshoot some issues, and some we will have to refer to IT)
  • Research methods questions
  • Finding out about events in the library
  • Planning a research project
  • Questions about a library service

Other useful contacts:

  •  Questions about a fine? Call or visit the library’s 3rd Floor Service Desk, 903-223-3100
  • Technology issues or trouble logging in? Contact IT at 903-334-6603 or ISITE@tamut.edu