Faculty & Staff Authors

Fan, Y., French, M. L., Duray, R., & Stading, G. L. (2017). Service strategy to improve operational capabilities in the public sector. The Service Industries Journal, 37(11-12), 703–725. https://doi.org/10.1080/02642069.2017.1304928

French, M. L., Fan, Y., & Stading, G. L. (2015). An exploratory study of factors influencing emergency response performance. National Emergency Training Center. https://doi.org/10.1108/MRR-11-2013-0274

Davis, J., Shipley, M. F., & Stading, G. (2015). A fuzzy supplier selection application using large survey datasets of delivery performance. Advances in Fuzzy Systems, 2015, 1–14. https://doi.org/10.1155/2015/841485

Stading, G. L., & Johnson, M. (2012). An examination of the relationship between a firm's offerings and different customer loyalty segments. Journal of Business-To-Business Marketing, 19(4), 367–391. https://doi.org/10.1080/1051712X.2012.690700

Stading, G., & Altay, N. (2007). Delineating the “ease of doing business” construct within the supplier-customer interface. Journal of Supply Chain Management, 43(2), 29–38. https://doi.org/10.1111/j.1745-493X.2007.00029.x

Stading, G., & Vokurka, R. (2003). Building quality strategy content using the process from national and international quality awards. Total Quality Management and Business Excellence, 14(8), 931–946.

Lawrence, F. B., Zank, G., Jennings, D., Stading, G., Vokurka, R., & Narayan, R. (2001). Alternative channels of distribution: e-commerce strategies for industrial manufacturers. Production and Inventory Management Journal : The Journal of the American Production and Inventory Control Society, Inc, 42(3), 34.

Stading, G., Flores, B., & Olson, D. (2001). Understanding managerial preferences in selecting equipment. Journal of Operations Management, 19(1), 23–37. https://doi.org/10.1016/S0272-6963(00)00047-4